Effective Date: Sep 25, 2025
We respect your privacy and are committed to being transparent about how your data is handled when using the Stress Platform (hereinafter referred to as the "Platform") operated by ZenFuture LTD ("we", "us", or "our").
The Platform uses Apple ID authentication for login. Authentication is fully handled by Apple, and we do not store any related information (including name, email, or identifiers). We do not have access to your Apple ID—login is processed directly by Apple.
The Platform provides access to your personal data (e.g., stress level, activity, sleep, etc.) collected through Stress Monitor App. This data is not stored on our servers. We access this data solely for display purposes and to generate recommendations, and it remains fully under your control.
We collect and store email addresses and user identifiers (user IDs) for the following purposes:
We do not sell your personal information to third parties. However, we may share hashed (anonymized) versions of your email address with advertising platforms such as Facebook for the purpose of creating custom audiences and delivering targeted advertising. This hashed data cannot be reversed to reveal your actual email address.
You have the right to opt out of this advertising use at any time by contacting us at help@stress-platform.com. Your contact information is otherwise used exclusively by ZenFuture LTD for direct communication with you.
Our platform infrastructure is hosted on Amazon Web Services (AWS) servers located in the US East region (Northern Virginia). All data is stored and processed in accordance with industry-standard security practices and AWS security protocols.
To improve the Platform, we use analytics tools such as Google Analytics and Amplitude. These services help us understand how users interact with the Platform and guide decisions to enhance its functionality.
The collected data is anonymized and is not used to identify you. We do not use analytics for advertising purposes and do not share this data with third parties for marketing.
These services may process anonymized data in accordance with their own privacy policies.
We use two types of cookies:
We do not use cookies for tracking personal information or for advertising purposes.
Some features of the Platform are available via subscription. Payments are processed through Stripe. We do not access or store your payment information—payment data is transmitted securely via the Stripe API in accordance with their security policies.
We use artificial intelligence, including OpenAI, to generate personalized recommendations. These recommendations:
Always consult a healthcare professional regarding health-related matters. The Platform is intended as a supportive tool, not a source of final decisions.
To generate recommendations, we may temporarily process anonymized data fragments (e.g., activity data, heart rate, HRV, sleep) via third-party services, including OpenAI. These data sets do not contain user identifiers and cannot be linked to any individual.
We design the Platform in accordance with the principles of:
We make every reasonable effort to comply with applicable data protection standards, including GDPR (for users in the EU) and CCPA (for users in the US), to the extent that they apply to us.
You have the following rights regarding your personal data:
We do not sell your personal data. Your email address and user identifiers are never sold or shared with third parties for their marketing purposes.
To exercise any of these rights, please contact us at: help@stress-platform.com. We will respond to your request within a reasonable timeframe.
We retain your email address and user identifier for as long as your account is active or as needed to provide you with our services. If you wish to delete your account and all associated data, you may request deletion at any time by contacting us at help@stress-platform.com.
Your data may be transferred to and processed on servers located in the United States (AWS US East - Northern Virginia). By using the Platform, you consent to the transfer of your information to the United States.
Amazon Web Services (AWS) complies with applicable international data protection frameworks and standards. For more information about AWS's security and compliance measures, please visit: AWS GDPR Compliance Center.
In the unlikely event of a data breach that affects your personal information, we will notify affected users via email at help@stress-platform.com within a reasonable timeframe. The notification will include:
We will also comply with applicable legal requirements for breach notification, including GDPR and CCPA requirements.
The Platform is not intended for users under 13 years of age (or 16 years of age in the European Union). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.
If you have any questions about the Platform or this Privacy Policy, please contact us at: 📧 help@stress-platform.com
We may update this Privacy Policy from time to time. The Effective Date at the top of this page indicates when it was last revised. When we update this Privacy Policy, the updated version will take effect immediately. By continuing to sign in and use the Platform after any changes, you acknowledge that you have read and agree to the current version of this Privacy Policy.